For example, if needed, you can apply for elevated POST access - find out more. In some cases, you may be able to apply for elevated rate limits. You can find this information in the endpoint’s API reference page and in the new developer portal dashboard. Start by checking the rate limits for the endpoint you are using. Read more in our guide on how to obtain a user’s Access Tokens with OAuth 1.0a and OAuth 2.0. For example, if a method allows for 15 requests per rate limit window, then it allows 15 requests per window and per user Access Token. User-context level indicates the number of requests that can be made per user Access Token when using OAuth 1.0a User Context or OAuth 2.0 Authorization Code with PKCE.If the request with the REST client returns a 200 success status code, you can assume that the issue lies with your code or the library that you are using not with the endpoint request itself.įor streaming endpoints, you can use cURL (a command-line tool for getting or sending requests using the URL syntax) to check if the issue lies with the request to the endpoint (steps (1) to (5) above) or with your code itself (steps (6) to (7) above). ![]() Use the tables in the error and response codes section for troubleshooting tips specific to each error code.įor REST endpoints, you can use a REST client like Postman or Insomnia to validate steps (1) to (5) above (review our “Getting started with Postman” guide). This should give you a good indication of what the problem is. ![]() Your code needs to successfully parse the endpoint response.Your code uses a third-party library to integrate the endpoint in your code.Check out your developer portal for more details. Your current data package gives you access to certain endpoints only and to specific rate limits.The data or resource you are trying to access is not accessible to you (for example, private data is only available to authenticated users).The endpoint’s URI must be correct and, in the case of REST endpoints, the correct HTTP method must be used.Any filtering rules are built using the correct operators and proper syntax. The endpoint requires valid parameters and headers.The endpoint requires proper authentication.For example, if you’re integrating a REST or a streaming endpoint, the issue could lie with any of the following items: Start by breaking down the issue into smaller parts to identify where the problem lies. Below are some tips for how you can debug your code: ![]() Postman helps you build, test, and document APIs faster.When building an application, it’s normal to run into errors or unexpected issues from time to time. They felt there had to be a better language for developers to communicate about APIs. The idea for Postman arose while the founders were working together, and were frustrated with the existing tools for testing APIs. More than a million developers already do. Postman allows you to build, test, and document your APIs faster. Method 2: Download the native Postman for Linux, Windows or macOS What Is Postman? Method 1: Use Postman Web Version – Recommended if you are on a Chromebook. ![]() NOTE: Postman for Chrome extension has stopped working according to the authors of Postman, instead they recommend you use Postman by choosing one of the methods below.
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